Salesforce has launched its own AI agent platform worldwide. This system name is Agentforce 360 and the main purpose of this system is to help businesses work. With this system every business can do better in their business.
You can say this computer agent are similar to super assistants. They can answer questions, solve problems, and handle many tasks at same time.
This new system is more advanced and accurate than old chatbots. It understands what people really want and can work with other tools which a business uses.
Agentforce 360 has special features. This system has good training, by this system companies can solve different kinds of problems using simple rules.
There is a tool called Agentforce Builder, and that helps people to create new AI agents. Anyone can make them just by talking or typing normal sentences.
There is not any required for coding or any other tech related skills. The AI system can also talk to customers over the phone, not just in text. This tool voice sound is very friendly and like real. Customer questions get answered quickly, and people do not have to wait long.
This AI agent platform can help businesses save money and time. It takes care of repetitive jobs, like answering common questions or following up with customers, so human workers can spend more time on important things. For example, the system can automatically find new sales opportunities or send helpful information to customers without human help. It can even monitor lots of business data from emails, call transcripts, or reports and give good advice to the company. This means companies can make better decisions faster.
Since using AI can sometimes go wrong, Salesforce added strong safety limits and checks. There are special controls so businesses can watch how the AI agents are working. If something does not go right, it can be fixed quickly. The whole system is safe and follows privacy rules. It can connect smoothly to tools like Slack, making it easy for workers to get instant help from the AI at their workplace.
Agentforce 360 works for any kind of business. It can be set up for sales, support, manufacturing, healthcare, or advertising. It adjusts to what each business needs. The agents are easy to control, train, and update, so a company can always use them for new types of work.
Salesforce believes Agentforce 360 will make businesses smarter and more efficient. It does not replace people, but helps them do their jobs better with the power of artificial intelligence. With this launch, businesses of any size can use strong AI agents to grow faster and serve their customers better.
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