Marc Benioff is again in the news; as he is the CEO of Salesforce, he said that he is dropping ChatGPT and moving to Google’s new AI model, and that is Gemini 3. This is very big news in the AI world because Salesforce is one of the biggest cloud and enterprise software companies. And its CEO’s choice sends a strong signal to the whole industry. Many people are now watching how this move will shape the future of AI tools in business and customer relationship management.
For a long time, Marc Benioff openly used and praised ChatGPT. He said he used it every day for almost three years. But after testing Gemini 3, he said that just a short time with Google’s new model was enough to convince him that it is much better for his needs. In simple terms, this is the core of the headlines “Salesforce drops ChatGPT” and “Marc Benioff Gemini 3.” It shows a clear personal shift from one leading AI model to another.
The reason this matters is not only about one person’s favorite AI chatbot. Salesforce is already working closely with Google on AI. The company has been adding Google’s Gemini models into its own AI products to help customers use generative AI safely on their business data. When the “Salesforce CEO Gemini 3” story comes out at the same time, it suggests that his personal preference and the company’s product strategy are moving in the same direction.
As you know, Gemini 3 is Google’s very latest and most powerful generative AI model. It is designed as a multimodal system, and that means it can work with text, images, video, and code together in a single model. Many early users are saying Gemini 3 feels smarter at reasoning, better at understanding complex tasks, and faster at handling long conversations. For big companies like Salesforce, these features are essential because enterprise work often needs deep context, many steps, and different types of data. This feature explains why “Google Gemini 3 adoption” is now a hot topic in tech circles.
When people talk about “Gemini 3 vs ChatGPT,” they are really talking about the wider AI race. ChatGPT gained prominence initially and has a strong connection with Microsoft’s products such as Azure and Office. Gemini 3 is Google’s answer, tightly connected with Google Search, Workspace, Android, and now many cloud partners. In a few tests, Gemini 3 is stronger at reasoning and multimodal tasks, but ChatGPT is still very strong, especially in text generation and its huge existing user base around the world. For enterprises, the choice may depend on which cloud and tools they already use and what kind of AI tasks they care about most.
For Salesforce, Google Gemini 3 fits into its AI vision. Salesforce has been building generative AI into tools for sales, service, marketing, and data analysis. With Gemini 3, Salesforce can offer AI features that handle long customer histories, understand files and images, and automate complex workflows inside CRM. This move is why the phrases “Salesforce AI news” and “Salesforce generative AI update” are trending together with “Salesforce CEO Gemini 3.” It is not only about Benioff using a different chatbot in his personal time; it is about deeper integration of Gemini in Salesforce’s AI stack.
This move also has a branding effect. When a high-profile leader like Marc Benioff publicly says he is done with ChatGPT and excited about Gemini 3, it acts like free marketing for Google’s model. Other CEOs, CIOs, and product leaders will likely test Gemini 3 after hearing his comments. If they find similar results, “Google Gemini 3 adoption” could spread quickly across many industries, from finance and retail to healthcare and education. These findings could increase pressure on OpenAI and its partners to improve even faster.
For content creators, marketers, and tech watchers, this story also gives strong SEO angles using your requested keywords. You can build sections around lines like “Salesforce drops ChatGPT,” “Salesforce chooses Google Gemini 3,” “Marc Benioff Gemini 3,” and “Gemini 3 vs ChatGPT” to capture search traffic. A simple structure is to first explain what happened, then why Gemini 3 impressed Benioff, then how this fits into Salesforce AI news, and finally what this means for the future of generative AI. Keeping the language easy and clear will help both general readers and business audiences understand the shift.
To wrap it up in one simple message: the Salesforce CEO’s move from ChatGPT to Gemini 3 shows how fast the AI landscape can change. One new model can be strong enough to make even long-time users switch tools. This is a key moment in the story of the Salesforce generative AI update and Google Gemini 3 adoption, and it will likely push both Google and OpenAI to keep innovating at high speed.
Urvashi Sharma is a dedicated content writer at TechRatan, specializing in emerging technologies and AI-driven innovations. She delivers sharp, insightful coverage of the latest developments in artificial intelligence, tools, trends, and industry breakthroughs. With a passion for clear storytelling, Urvashi simplifies complex tech for readers across the globe.